These Terms of Service (the “Terms”) form a binding agreement between you (“Customer,” “you,” or “your”) and KVProxy, LLC (“KVProxy,” “we,” “us,” or “our”). These Terms govern your access to and use of the KVProxy services, including our hosted proxy, dashboard, APIs, SDKs, documentation, and related tools (collectively, the “Services”).
By creating an account, clicking to accept, or accessing or using the Services, you confirm that you have read, understand, and agree to be bound by these Terms (the “Effective Date”). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
If you do not agree to these Terms, do not access or use the Services.
Important: Section 14 includes limitations of liability. Section 16 includes dispute resolution provisions that may affect your legal rights.
1. Definitions
“Account” means your KVProxy account and associated credentials.
“Authorized Users” means your employees, contractors, and agents you permit to access the Services under your Account.
“Customer Data” means data, content, configuration, and information you submit to the Services, including proxy rules, project metadata, request logs (if enabled), and any content transmitted through the Services.
“Documentation” means KVProxy’s published documentation and guides made available with the Services.
“KVProxy IP” means the Services, Documentation, software, SDKs, APIs, designs, and all improvements, modifications, and derivatives thereof, excluding Customer Data.
“Order” means your subscription order, plan selection, or online checkout flow that specifies pricing, billing cycle, and usage limits.
“Subscription Period” means the term of your paid subscription (monthly, annual, or otherwise) as specified in your Order.
“Third-Party Services” means services not operated by KVProxy that you use with the Services (for example, upstream APIs you call through KVProxy).
“Usage Limits” means the plan limits, fair-use rules, rate limits, and technical constraints described in your Order and/or our plan pages.
2. The Services (What We Do)
KVProxy provides a managed proxy and configuration system intended to help you avoid shipping third-party API keys in client applications. You configure rules that can transform outbound requests (including substituting tokens, headers, or parameters) and route them to designated upstream endpoints.
You are responsible for deciding whether the Services are appropriate for your use case and for configuring them safely.
3. Eligibility, Accounts, and Security
Eligibility. You must be legally able to enter into contracts to use the Services.
Account Registration. You must provide accurate information and keep it current.
Credential Security. You are responsible for safeguarding your Account credentials, project credentials, and any client integration tokens. You are responsible for all activity under your Account, whether authorized or not.
Authorized Users. You are responsible for ensuring Authorized Users comply with these Terms.
4. Access Rights and License
Subject to these Terms and your Order, KVProxy grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription Period for your internal business purposes.
KVProxy grants you a limited license to use the Documentation solely in connection with your use of the Services.
All rights not expressly granted are reserved by KVProxy.
5. Acceptable Use and Restrictions
You will not, and will not allow any Authorized User or third party to:
Misuse the Services. Use the Services in a manner that violates applicable law, infringes rights, or violates third-party terms (including Third-Party Services terms).
Harm the Platform. Introduce malware, abuse system resources, probe, scan, penetrate, or test vulnerabilities without written permission.
Bypass Controls. Circumvent authentication, quotas, Usage Limits, or access controls.
Resell or Share. Rent, lease, sell, sublicense, distribute, or provide the Services to third parties except as expressly permitted by an Order.
Reverse Engineer. Reverse engineer, decompile, or attempt to derive source code or underlying ideas of the Services except to the extent such restriction is prohibited by law.
Competitive Use. Use the Services to build or benchmark a competing product in a way that materially harms KVProxy.
Abusive Traffic. Generate traffic that is excessive, fraudulent, or designed to inflate usage, evade billing, or degrade service for others.
6. Customer Responsibilities (You Own Your Outcomes)
You are solely responsible for:
Customer Data. The legality, accuracy, quality, and content of Customer Data.
Upstream Authorization. Ensuring you have the rights and permissions to send requests to and receive data from Third-Party Services via KVProxy.
Configuration Safety. Your proxy rules, routing configuration, and key management choices (including who can change rules and how secrets are stored in your organization).
Client Integration. Your app behavior, end-user disclosures, and any authentication/attestation mechanism you choose to use with KVProxy.
Compliance. Ensuring your use complies with laws and regulations applicable to you and your users.
7. Third-Party Services
The Services may interoperate with Third-Party Services. KVProxy does not control Third-Party Services and is not responsible for their availability, performance, security, content, or terms. Your use of Third-Party Services is governed by your agreements with them.
8. Support and Service Changes
Support. We provide support as described in your plan and support channels. Response times may vary by tier.
Changes. We may improve, modify, or discontinue portions of the Services. If a change materially reduces core functionality of a paid plan, we will use commercially reasonable efforts to provide notice.
9. Fees, Billing, and Taxes
Fees. You agree to pay all fees in your Order. Unless otherwise stated, fees are billed in advance and are non-refundable.
Usage-Based Charges. Some plans include usage-based charges (for example, per-request overages). You authorize KVProxy (and our payment processor) to charge your payment method for recurring fees and applicable usage charges.
Late Payments. If payment is overdue, we may suspend access until amounts are paid. We may charge interest on undisputed overdue amounts at the lesser of 1.5% per month or the maximum allowed by law, plus reasonable collection costs.
Taxes. Fees are exclusive of taxes. You are responsible for applicable taxes except those based on KVProxy’s net income.
Fraud Prevention and Risk Controls. We may apply reasonable controls (such as preauthorization, spend caps, or throttling) to reduce fraud or abuse.
10. Suspension
We may suspend or restrict access to the Services (in whole or part) if we reasonably believe:
your use poses a security risk to the Services or others,
you are violating these Terms or applicable law,
you exceed Usage Limits or materially degrade performance,
your payment is overdue or chargebacks create risk,
required Third-Party Services become unavailable, or
we are legally required to do so.
Where reasonable, we will try to provide notice and an opportunity to cure, but we may act immediately when necessary to protect the Services, other customers, or third parties.
11. Data, Logs, and Aggregated Insights
Customer Data Ownership. You retain ownership of Customer Data.
License to Operate. You grant KVProxy a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Data as necessary to provide and secure the Services and to comply with law.
Operational Metrics. We may collect service telemetry and operational metrics (for example, performance, reliability, and feature usage) to operate and improve the Services.
Aggregated and De-Identified Data. We may create aggregated and/or de-identified data derived from usage of the Services. KVProxy owns that aggregated/de-identified data and may use it for analytics, benchmarking, and improving the Services, provided it does not identify you or your end users.
12. Confidentiality
Confidential Information. “Confidential Information” means non-public information disclosed by one party to the other that is marked confidential or would reasonably be understood as confidential.
Obligations. The receiving party will use Confidential Information only to perform under these Terms and will protect it using reasonable care.
Exceptions. Confidential Information does not include information that is public through no fault of the receiving party, already known, independently developed, or rightfully received from a third party without restriction.
Compelled Disclosure. A party may disclose Confidential Information if required by law, provided it gives notice when legally permitted.
Duration. Confidentiality obligations last for three (3) years after termination, and trade secrets remain protected as long as they remain trade secrets.
13. Security and Privacy
Security. We implement reasonable administrative, technical, and organizational measures designed to protect the Services. No method of transmission or storage is 100% secure.
Privacy Policy. Our privacy practices are described in our Privacy Policy (incorporated by reference). By using the Services, you consent to those practices.
Sensitive Data. Unless we expressly agree in writing, you will not use the Services to process:
PHI (Protected Health Information) regulated by HIPAA (Health Insurance Portability and Accountability Act),
payment card data subject to PCI DSS (Payment Card Industry Data Security Standard),
or other highly regulated data requiring specialized compliance,
except under a separate written agreement.
14. Intellectual Property and Feedback
KVProxy IP. KVProxy owns and retains all rights in KVProxy IP.
Your Data. You own Customer Data.
Feedback. If you provide suggestions or feedback, you grant KVProxy a perpetual, irrevocable, worldwide license to use it without restriction, without identifying you unless you agree.
15. Warranties and Disclaimers
Your Warranty. You represent and warrant that you have the rights and permissions to submit Customer Data and to route requests through KVProxy to Third-Party Services.
Disclaimer. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KVPROXY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
16. Indemnification
By KVProxy. KVProxy will defend you from third-party claims alleging that the Services (as provided by KVProxy and used in accordance with these Terms) infringe a U.S. copyright or misappropriate a U.S. trade secret, and will indemnify you for resulting damages and reasonable attorney fees, provided you:
promptly notify us in writing,
give us sole control of defense and settlement, and
cooperate reasonably.
If a claim occurs or is likely, we may (at our option) modify the Services, replace the affected component, obtain the right to continue providing it, or terminate the affected portion.
By You. You will defend and indemnify KVProxy from third-party claims arising from:
Customer Data,
your configuration or use of the Services in violation of these Terms,
your products or services,
your violation of law or third-party rights,
or your breach of Third-Party Services terms.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
No Indirect Damages. NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY.
Liability Cap. EXCEPT FOR EXCLUDED CLAIMS (BELOW), EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO KVPROXY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
Excluded Claims. The liability cap does not apply to:
your payment obligations,
either party’s breach of confidentiality,
your indemnification obligations,
or damages arising from a party’s fraud, willful misconduct, or gross negligence.
18. Term, Renewal, and Termination
Term. These Terms begin on the Effective Date and continue for the Subscription Period.
Auto-Renewal. Unless you cancel before renewal, subscriptions renew automatically for the same term (monthly or annual), at then-current pricing.
Termination for Cause. Either party may terminate if the other materially breaches and does not cure within thirty (30) days of written notice (or immediately if the breach is not curable).
Nonpayment. We may terminate or suspend for nonpayment after notice as described in Section 9.
Effect of Termination. Upon termination:
your right to access the Services ends,
outstanding payment obligations remain,
and sections intended to survive will survive.
19. Publicity
Unless you opt out in writing, KVProxy may list you as a customer (name and logo) on our website and marketing materials. You may revoke this permission at any time by written notice, and we will stop using your marks within a reasonable period.
20. Export Controls
You will comply with applicable export and sanctions laws and will not use the Services in a prohibited jurisdiction or for prohibited end uses.
21. Refunds, Cancellations, and Plan Changes
No Refunds. To keep pricing simple and predictable, all fees paid to KVProxy are non-refundable, including subscription fees, usage charges, overage charges, and any other amounts already paid. We do not provide refunds or credits for partial billing periods, unused capacity, downgrades, or unused time on a subscription.
Cancellation Takes Effect at Period End. If you cancel your subscription, your paid plan will remain active through the end of the current billing cycle that you have already paid for. After that billing cycle ends, your account will automatically transition to the Free plan (or equivalent free tier, if available at that time) and the associated free-tier limits will apply going forward.
Upgrades and Downgrades. Plan changes may take effect immediately or at the start of the next billing cycle depending on the plan and billing configuration available in your account settings. If a downgrade takes effect at the end of the current billing cycle, you will continue to receive the benefits of the higher-tier plan until that billing cycle ends.
Exceptions Required by Law. Nothing in this section limits any rights you may have that cannot be waived under applicable law. If an exception applies, it will be limited to the minimum extent required.
22. Service Availability; No SLA
Best-Effort Availability.
KVProxy is provided on a commercially reasonable, best-effort basis. While we design and operate the Services to be reliable, available, and resilient, we do not guarantee uninterrupted or error-free operation of the Services.
No Service Level Agreement (SLA).
Unless expressly agreed to in a separate written agreement signed by KVProxy, the Services are not provided with any service level agreement (SLA), uptime commitment, or availability guarantee. Any references to uptime, availability targets, or historical performance are informational only and do not constitute a binding commitment.
No Liability for Downtime.
To the maximum extent permitted by applicable law, KVProxy will not be liable for any damages, losses, or costs arising from:
service outages, interruptions, or latency;
maintenance windows, emergency fixes, or infrastructure changes;
failures of third-party networks, cloud providers, or upstream services;
loss of access to Third-Party Services proxied through KVProxy; or
any inability to route or process requests during such events.
No Credits or Refunds for Downtime.
Except where required by law or expressly agreed in writing, downtime does not entitle you to service credits, refunds, or other compensation.
Customer Responsibility for Resilience.
You are responsible for designing your systems to tolerate failures, including implementing retries, fallbacks, circuit breakers, caching, and alternative routing where appropriate. KVProxy is not a substitute for customer-side fault tolerance.
23. Governing Law and Dispute Resolution
Governing Law. These Terms are governed by the laws of the State of California, excluding conflict of law rules.
Informal Resolution First. Before filing a claim, you agree to contact us and attempt to resolve informally for at least thirty (30) days.
Arbitration (Optional). Unless prohibited by law, disputes may be resolved by binding arbitration on an individual basis, as further described in any applicable dispute resolution policy we publish or provide at the time of dispute.
No Class Actions. To the extent allowed by law, disputes must be brought in an individual capacity and not as a plaintiff or class member in any class or representative action.
24. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, via email or dashboard notice). Continued use of the Services after the effective date means you accept the updated Terms.
25. Miscellaneous
Entire Agreement. These Terms, the Order, and any documents incorporated by reference are the entire agreement between you and KVProxy regarding the Services.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets.
Severability. If any provision is unenforceable, the remainder will remain in effect.
No Waiver. Failure to enforce a provision is not a waiver.
Force Majeure. Neither party is liable for delays or failures due to events beyond reasonable control (except payment obligations).
26. Contact
Questions, legal notices, or requests should be directed to: